Danielle Elise Music Studio

Studio Policies

All students who attend the studio agree to honor & comply with the following policies:

STUDIO POLICIES 2023

I, _________________________ (guardian/ student name), agree to honor the following policies while a student of the studio:

  1. Payment & Billing
  • Tuition may be sent via Venmo (@Danielle-Palomares) or Zelle (626-372-2472).
  • 2023 rates are as follows:
    • Monthly Student Discount: $80/ 55 minutes, $60/ 40 minutes, $40/ 25 minutes paid monthly
    • Standard Rate: $90/ 55 minutes, $67.50/ 40 minutes, $45/ 25 minutes
    • Pre-2020 legacy students: $70/ 55 minutes, $52.50/ 40 minutes, $35/ 25 minutes paid monthly
  • Monthly students take four lessons a month to receive the monthly discount.
  • Monthly tuition is due before the 1st of each month and there is a late fee of $20 for payments occurring on or after the 1st.
  • Non-monthly students must send payment when the lesson is scheduled.
  • There are no refunds. Once paid, lessons may be taken or forfeited.
  • During months with five lessons, students continue to pay for four classes to provide a built-in makeup for holiday & studio closures.

  1. Reschedules, Makeups & Punctuality
  • A 24-hour notice is required to reschedule lessons to receive a makeup class. Students who cancel in under 24-hours forfeit their lesson. Example: If a student cancels a Tuesday 5 PM lesson on Monday at 6 PM, the lesson is forfeited.
  • Monthly students assume responsibility for requesting makeup lessons, communicate their scheduling needs & scan the online calendar to facilitate makeup lessons.
  • Students agree to communicate, arrange and book their makeups within 30 days of the scheduled class. The sessions may be scheduled beyond 30 days, but they need to be arranged within this timeframe. After 30 days, the lesson will be forfeited.
  • Once a makeup lesson is scheduled, it cannot be rescheduled again.
  • I do not offer credits towards the next month’s tuition for missed sessions due to closures, reschedules, or illness.
  • Monthly students may reschedule six times per year. Any lessons that monthly students miss thereafter will be forfeited.
  • If a student is more than 10 minutes late to their lesson, it is forfeited. Classes end on time, regardless of student tardiness.  

  1. Illness
  • Students may not attend in-person when they or household members are actively ill with any type of infection.
  • Students have the option to attend virtually if they are sick.
  • Students who arrive with symptoms of infection will be sent home and the lesson forfeited.
  • Students need to provide 24-hour notice to reschedule sessions due to illness. Same-day cancellations will be forfeited. 
  • If the teacher is ill but able to teach, students agree to accommodate virtual sessions for those weeks.

  1. Teacher Reschedules
  • The teacher reserves the right to reschedule lessons for illness, vacation, and holidays and will always try to give as advanced notice as possible. Monthly students agree to work with the teacher to find a suitable makeup time. 

  1. Materials & Practice Expectations
  • Students are responsible for purchasing & bringing all required materials to class. 
  • Students are expected to return to class each week with specific objectives completed.

  1. Parental Expectation
  • Children often require parental involvement in practice. I may ask some parents to sit in on sessions and practice with their children, while others may require a hands-off approach. These needs often shift through a student’s progression.
  • Observing parents are asked to refrain from coaching children during the session.

  1. Virtual Protocol
  • We cannot be held responsible for technical issues due to the student’s technology or connectivity. We ensure that our download speed is ~500 Mbps and our upload speed is ~25 Mbps– the fastest connection available to us.
  • If we run into technical issues and it is determined that the studio is responsible, we will make up the time.

  1. In-Person Protocol
  • Students agree to follow all house rules and health protocol outlined on pages (3) and (4).
  • The student & guardian assumes all liability for any injuries sustained at the studio and takes responsibility for their safety.

  1. Communication
  • You may call, text, or email me at 626-372-2472 and danielleelisemusic@gmail.com. 
  • I often step away from my business line Friday-Sunday.

  1. Termination & Changes
  • Monthly students must provide a full paid 30-day notice to discontinue or make changes to their payment model.
  • Students may not retroactively change their status from monthly discounted rate to standard rate based on their attendance.
  • The teacher may not be able to accommodate students who request to change their lesson time. Should this happen mid-month, students are nonetheless responsible for making up their sessions per the makeup policy.
  • Students who want to take a break with plans to return must provide a 30-day notice and complete their four paid lessons.
  • Students who want to take a month off but keep their lesson time are required to pay half a month’s tuition as a deposit.

I have read and agree to all of the above conditions:

Danielle Elise Music

Guardian/Student Signature: _______________________

Printed Name of Student: _______________________

Date: _______________________